Its very disappointing. I would say its the worst hotel Ive ever come across. I had to have my room switched twice! And even by doing so, the water heater in both rooms are still not working!!! I have to bathe under frezzing cold water for 3 nights. Its ridculous. When I checked out. I commented this to the reception. She did not even say anything! For paying about MYR$220 per night is totall crap!
Anonymous (AU) 24 Apr - 26 Apr 08, 2 Adults
2.5
Staff behind desk very very rude and one to the point of dishonest. Rooms smelt very musty-the concierge not much better except for the man who took us and our baggage to the room-he was very polite and helpful and friendly.
Moraini Monik M. (MY) 7 Feb - 8 Feb 08, 4 Adults
4.5
This is our first experience staying at Federal Hotel. The rooms were clean and the
hotel personnel was friendly and helpful.
