Guest's Comments
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Overall
Ranking
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| 4.5out of 5.0 |
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Hotel Condition
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Cleanliness
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Facilities
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Location
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Value for Money
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| Services |
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Penny C. (United Kingdom)
11 Jun - 15 Jun 08, 2 Adults, 1 Child
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4.0 |
We arrived late at night and went straight to bed. The room had a horrible smell of chemicals and the sheets were damp - no doubt from the humidity. The cot for our baby son was not in the room even though we had specified one at the time of booking so we had to wait up even later for that to arrive. I had to eventually get up and put my clothes on and get a towel from the bathroom to sleep on cause the bed was so damp and thus cold AND I had to turn up the heating to ensure the soft furnishings dried out somewhat oevrnight. We complained the next day and the sheets were duly changed - but it did spoil our first impressions. I also felt that the ceramic containers in the bathroom that were topped up each day with shampoo etc. contained cheaper brands than the toiletries issued at the sister hotel next door i.e. The Datai (they got Molten Brown toiletries!). The staff were ery helpful and courteous though and the pool was lovely. The restaurants were fantastic as were the beaches - long, unspoilt and idyllic. The wildlife - although a bit noisy - was amazing. I would go back to this hotel but I do not think it was worth the money we paid and I would be looking for a cheaper deal next time - nearing in mind it took us two flights and all dy to get there from the Philippines.
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Ajoy T. (MY)
11 Jun - 13 Jun 08, 2 Adults
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4.5 |
Excvellent hotels with the rainforest and sandy beach, the subtle architecture quietly mingles with the surroundings. Excellent service, wonderful staff, the hotel also allowed us a late check out of their own accord. Wonderfiul pool for the kids and great food - however the location is far out, pls rent a car to fully enjoy Langkawi and to avoid paying astronomical prices for food within the hotel for all meals. We had heard a lot about Gulai House, but that was a bit if a disappointment, definitely visit Bon Ton "Nam" restaurant in Tengah whilst in Langkawi.
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Rossana C. (Italy)
29 Apr - 5 May 08, 3 Adults
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5.0 |
A beautiful lagoon and a spectacular hotel. Best choice for couples and families!
Great food too!
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Alexander H. (United Kingdom)
23 Sep - 26 Sep 07, 2 Adults
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4.5 |
I do not think that we have ever had any more pleasant, helpful and welcoming staff in any hotel around the world.
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