We were quite surprised when were given a smaller than average room. The sink acts as a divider between bed and the shower/toilet. Could this be the fact that bookings made online gets smaller rooms due to cheaper rates? Upon arrival the toilet was blocked which was only fixed the next day after several call/complaints to the front desk and cleaner. The safe was also malfuntioning and also made several complaints to the front desk. No nobody ever turned up to fix it and i gave up complaining
Karen T. () 27 Dec - 29 Dec 07, 2 Adults
4.5
My hubby and I really enjoyed our stay at Parkroyal KL. Located in Bukit Bintang, the hotel provided easy access to shopping malls, eateries and leisure venues. The hotel staff were accommodating and willing to assist. The room complimented by the lighting provided a cosy and relaxed ambience. The RFID keypass technology was a plus! Overall, it was a pleasurable experience.
