Guest's Comments
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BEOW KOOI OON (Malaysia)
19 Oct - 22 Oct 07, 2 Adults
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4.5 |
The hotel provide excelent customer service. I reached the hotel around 11am, the frond desk told me the room the I requested (above 10th floor) is not ready, unless I can accept at 6th floor. The I say I go out for lunch then come back later. So the front desk ask me to come back at 1pm. i went back to hotel at 12.30pm, they told me the room is still not ready but they are trying to rush to cleam for us.... at 16th Floor. then they offer us to gym work out and personally bring us to the gym room and explain to the person in charge..
I can see they are so helpful and a warm heart! thanks!
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