Guest's Comments
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Overall
Ranking
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| 4.0out of 5.0 |
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Hotel Condition
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Cleanliness
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Facilities
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Location
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Value for Money
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| Services |
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Anonymous (SG)
9 Aug - 10 Aug 08, 2 Adults
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4.0 |
Location is excellent, within walking distance to the shopping mall and food. Hotel room is spacious and clean
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Abdulla from KSA (SA)
30 Jul - 5 Aug 08, 4 Adults, 1 Child
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4.5 |
Very nice location and worth the cost
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Laurie H. (AU)
15 Jul - 20 Jul 08, 4 Adults
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4.5 |
Good clean no-nonsense accommodation at the right price.
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awang (Malaysia)
14 Jun - 15 Jun 08, 2 Adults
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3.0 |
elevators were bad...only 2 function properly instead of 4
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Annabelle P. (Singapore)
12 Jun - 13 Jun 08, 4 Adults
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2.5 |
I booked two rooms and I requested for late check out at 4pm (with MAS card)upon checked in, however the request was not put across to other staff and when I get back to the hotel an hour prior to to my check-out time, the room was locked. I have to go the counter to request to have my room key reset. When I went back to my room, I was not informed by the staff that due to mantainance, one of the room that I have booked had no water supply. I was informed only when I called to check with the staff. Worst of all, the other room only has HOT water supply. I was almost scalded by the hot water when I was trying to shower! After complaining to the manager about the issue, all he does was to say that he was sorry about the matter and that the mantainance staff did not inform them regarding this matter. Well, I could easily get a third or fourth degree burnt! After all the dis-satisfaction, I still have to queue up for another twenty minutes to check out. I am very disappointed with the service provided.
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Heath E. (Australia)
6 Jun - 9 Jun 08, 2 Adults
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4.0 |
a part from the small glitch of the computer availability in the room the service was great. staffs are very accomodating and pleasant. diverse selection on their breakfast buffet, unfortunately not so much selection on dinner.
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Anonymous (SG)
17 May - 18 May 08, 2 Adults, 1 Child
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3.5 |
slow lift and front service officer no freindly
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Anonymous (Malaysia)
10 May - 11 May 08, 1 Adult
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4.0 |
Room actually is o.k, but only the bathtub is quite dirty......
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veejay (NL)
9 May - 10 May 08, 2 Adults
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4.0 |
very good hotel for a nice price. Have stayed here now 2x. Good price/quality.
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van Vark (NL)
29 Apr - 5 May 08, 2 Adults
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3.5 |
There were problems with the handling of the breakfast. You must have tables for two persons and when you got four persons or more you make a combination with the tables for two. Now you must wait for your breakfast because the gerant did not use the tables for four persons for 2 xs 2 guests.
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